Welcome to The Trek Soul. By booking a trek or adventure with us, you agree to comply with the following terms and conditions. Please read these carefully before confirming your participation.
1. Booking and Payment
- Booking Confirmation: Your booking will be confirmed only after receiving the required advance payment.
- Payment Schedule:
- 50% advance at the time of booking.
- Balance payment must be made at least 7 days prior to the trek.
- Cancellation Policy: Refer to Section 6 for details on cancellations and refunds.
2. Health and Fitness
- Medical Fitness: Trekkers must be physically fit and disclose any medical conditions prior to the trek.
- Age Restrictions: Participants must be at least 12 years old for moderate-level treks. For difficult treks, age limits may vary.
- Safety and Responsibility: The Trek Soul reserves the right to disqualify any participant found unfit for the trek at any time.
3. Travel Insurance
- The Trek Soul does not provide travel or medical insurance. Participants are advised to purchase travel insurance covering trekking activities, high-altitude sickness, and emergency evacuation.
4. Code of Conduct
- Participants are expected to respect local customs and culture during the trek.
- Alcohol and Drugs: Consumption of alcohol, drugs, or any illegal substances during the trek is strictly prohibited.
- Environmental Responsibility: We follow a Leave No Trace policy. Participants must avoid littering and damaging the environment.
5. Itinerary Changes and Weather Conditions
- Trek itineraries are subject to change due to weather conditions, roadblocks, or unforeseen circumstances. The Trek Soul reserves the right to modify or cancel treks for the safety of participants.
- In case of itinerary changes, alternative arrangements will be provided, but no refunds will be made for unused services.
6. Cancellation and Refund Policy
- Cancellation by Participant:
- More than 30 days before the trek: 90% refund.
- 15-30 days before the trek: 50% refund.
- Less than 15 days before the trek: No refund.
- Cancellation by The Trek Soul: If the trek is canceled due to unavoidable circumstances (e.g., natural disasters), participants will be offered a full refund or an alternative trek.
7. Liability and Risks
- Trekking involves inherent risks, including injuries and high-altitude sickness. Participants join at their own risk.
- The Trek Soul is not liable for accidents, loss of personal belongings, or delays caused by external factors beyond our control.
8. Photography and Media
- By participating, you grant The Trek Soul the right to use photographs and videos taken during the trek for promotional purposes.
- If you do not wish to be photographed, please inform our team in advance.
9. Dispute Resolution
- Any disputes arising from these terms and conditions will be subject to the jurisdiction of courts in Uttarakhand, India.
10. Acceptance of Terms
By booking a trek with The Trek Soul, you acknowledge that you have read, understood, and agreed to these terms and conditions.
Happy Trekking! 🏞️✨